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Privacy Policy


Last updated on January 25, 2018 and is effective immediately.

At Volente Deco Consultant Sdn. Bhd. (Company Number: 1154846-P), we are committed in protecting your privacy. We recommend you to read this privacy policy so that you understand our approach towards the use of your personal data.

Any submission of your personal data to us will be treated as having given your permission, where necessary and appropriate, for disclosures referred to in this policy.

Volente Deco Consultant Sdn. Bhd. will only retain the personal data you have supplied for as long as is necessary to achieve the purposes outlined in this Privacy Policy and in line with its data retention guidelines.

This Policy explains:

  • The type of personal data we gather and how we gather it.

  • How your personal data being used.

  • Special notice for children under the age of 13.

  • Third party use of cookies.

  • The choices we offer, including how to access and update your personal data.

1 Personal Data We May Collect from You

Personal Data We May Collect from You

  • Personal information to establish your identity and background such as your full name, identity card number or passport, nationality and religion.

  • Contact information such as telephone number, mobile phone number, fax number, email address and address.

  • Payment information such as your credit card or debit information (name of cardholder, card number, billing address, expiry date), cheque and other bank account details.

  • Sensitive information such as your religion or other beliefs, political opinions, health, criminal background or trade union membership. We do not generally collect sensitive information unless it is necessary due to exceptional circumstances to serve you better and meet your needs.

  • Any information exchange during the interaction between you and us.

  • Resume or CVs when you apply job with us.

However, we are unable to control and be responsible for other parties' use of the personal information which you make available to them. We encourage you to be careful about what personal information you disclose.

2 Usage of Personal Data Collected

Usage of Personal Data Collected

  • To confirm your identity.

  • To manage and maintain your account or contract with us.

  • To notify you about benefits and changes of our business.

  • To provide and enhance our services to you including fulfilling audit requirements, billing for services, and facilitating payments.

  • To carry out your requirement or to respond to any enquiries, complaints, comments or feedbacks that you have submit to us.

  • To gather information for analysis and in reports for relevant regulatory authorities.

  • To protect and enforce our rights to recover any debt owing to us.

  • To ensure the accuracy of our records is always high.

  • To produce data, reports and statistics that do not identify you as an individual and your real identity is kept anonymous.

  • To conduct research for analytical purposes including but not limited to data mining and analysis of your transactions with us.

  • To assess financial and insurance risks.

  • To engage in business transactions in respect of services to be offered and provided to you.

  • To comply with any legal or regulatory obligations under the applicable laws, regulations, guidelines or industry codes that applies to us.

  • For internal management of the services being provided to you.

  • To maintain records required for security, claims or other legal purposes.

  • To provide training for our employees.

  • To conduct marketing and information technology activities (for example, market research).

  • To third parties with whom we have contracted to provide services to us (such as analysis on our behalf) for any of the purposes described above. Where we disclose your personal data to third parties we shall ensure that such data is used only to provide services to us.

  • For any other purposes that is compulsory and permitted by any law, regulations, guidelines and/or relevant regulatory authorities.

3 Children Under the Age of 13

Our website is not intended for children under 13 years old and we will not collect, apply, provide or process any personal information of children under the age of 13. No one under the age of 13 may provide any personal information to or on the Website.

If we learn we have collected or received any personal information from a child under 13 without verification of parental consent, we will remove that information. If you believe we might have any information from or about a child under 13, please kindly contact us via our telephone number or email

4 Third Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

5 Accessing and Correcting Your Information

You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

6 Changes to Our Privacy Policy

From time to time we may make changes or amendments to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on regular basis.

7 How can you contact us?

To ask questions or comment about this privacy policy and our privacy practices, contact us via our Contact Us link:

Thank You for Visiting the Website.

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